Family Life volunteers make this ministry happen. Our volunteers give freely of their time and energy and are the backbone in ministry work. We could not do what we do without them.
Volunteer
Volunteers are central to Family Life ministry!
Our volunteers help us live out our mission! They not only impact our guests by serving them, but they greatly impact our staff by serving us as well! Enthusiastic and passionate volunteers have the ability to create positive connections with staff, guests, and other volunteers. They also have the best ability to recruit other volunteers and the potential to create lasting impact and change for Jesus as they serve with us in all we do.
Upcoming Events
Contact Us
Traci Woolsey
Volunteer Coordinator
volunteer@familylife.org
607-776-4151
Training Videos
Learn more about our different volunteer opportunities to find out the best way you can serve!
Beverage Serving
Usher
FAQ
Where do I park at Family Life?
On the day of an event, please park across the street near the R.R. tracks. That area includes storage trailers and our Scene Shop building. (If you have mobility issues, please let us know in advance, so we can be available to help.)
What's the dress code?
Business casual (without jeans) is recommended for “Front of House” positions. Car parkers need to bring appropriate layers to stay comfortable based on the weather. Kitchen servers and beverage servers need to wear a WHITE TOP and BLACK PANTS (or skirt).
How do vouchers work?
Vouchers are given to volunteers that do NOT get to see a show or conference. The coupons are NOT equal to a ticket. A recipient needs to call the ticket office to redeem a voucher or several vouchers for a ticket. (Vouchers have an expiration date, but are valid if you call the ticket office within a year of receiving the voucher.)
What if I have to cancel?
You can cancel a shift (or see future shift details) in your Volunteer Information “Dashboard.” (Select the “Sign In” button on the Volunteer page. Complete the brief questions, then go to the email account you just included in your answers. Follow the link to your “Dashboard” showing future shifts and details. Choose the red trash can icon to cancel a shift. You can also email volunteer@familylife.org or call Family Life M-F, 9-5pm at 607-776-4151. (If you need to cancel on the weekend or less than 48 hours before your shift starts, please call or text 607-664-1088.)
Where do I go once I arrive?
At your scheduled time, please check in at the front lobby before heading to your post area. (Doors are locked, but an events team member will let you in.) Beverage servers will then make their way through the auditorium to the side radio entrance for name tags, direction, and row assignments.
If you are serving as a kitchen or table setting volunteer and arrive outside of normal office hours (9am-5pm, M-F), please ring the doorbell to the LEFT of the main entrance.